FAQ's
MELA Games FAQs

Looking for the most frequently asked questions about how to play your favorite games and tips on playing Mela games better? You have come to the right place. Download the Mela app now to get started.

If you have an unanswered question or if they don't help, simply get in touch with the Mela team on support@melagames.com.

MELA is a unique gaming platform where players around the world can indulge in their favorite games as a community while being on video call with their friends and family. It is one of the most popular gaming platforms which allows you to play single player or multiplayer games with your loved ones.
At present there are 40+ games available on the MELA app including some amazing trick-taking games like Poker, Teen Patti, Rummy, Mindi and some iconic global games like Pool, Carrom, Sudoku, Chess, Bingo and many more. Download the app to check out the list of games on the MELA app and be prepared for a roller coaster ride back to your childhood.
It is as easy as a google search. Simply visit the Play Store and search for ‘Mela’. Click on the ‘Install’ icon and start playing a list of exciting games on offer.
Once you successfully download the MELA app as mentioned above, enter your mobile number. It will send an OTP via SMS. Enter the OTP on the next screen and click on the ‘Register’ button.
No, signing up to MELA games is completely free!
To edit your personal details on your account follow these steps. Go to the ‘Account’ tab >> Change your Name >> Edit your Profile.
It is best to try the ‘Resend OTP’ button and you should receive the OTP instantly.
No, unfortunately it is not possible on the MELA app. All MELA accounts are linked with a mobile number, so you can register only one account per mobile number.
Currently, there is no option to self deactivate your MELA account. It is best to get in touch with our Customer Support team for temporary account deactivation.
If there is no network issue at your end, our system would automatically try to reconnect you. However, if you face internet issues and are unable to connect for a particular duration, the game would end and the other player would be declared the winner of the existing game.
As soon as the sign up process is successful, the sign up bonus will be credited to your account. So, what are you waiting for? Download the MELA app now and sign up to get an instant bonus.
You can withdraw your winnings by providing the account details on the Withdrawals page on the MELA app.
An account on the MELA app is linked to a unique mobile number. It is only possible to change your registered mobile number by contacting the Customer Support team at support@melagames.com
Yes, you can change your name on the MELA app. Go to the ‘Account’ tab >> Tap on the ‘Change’ icon >> Edit your Name.

When you play online on the MELA app, hacking or using different accounts or teaming up with other players to manipulate scores will be considered as Cheating and we do not entertain this on this gaming platform as we want to make it a fair place for all game lovers.

If you are found guilty of cheating, your account will be permanently blocked from playing games and withdrawing cash from the platform. It means that you will lose all your winnings from the games where cheating is detected. Moreover, any remaining balance on your wallets will be forfeited.

At MELA, your data security is our topmost priority. We are committed to use best-in-class data security practices and tools to maintain the integrity, security and privacy of your data. Our systems are tested regularly using manual and automated testing processes for enhanced security.